My Account
How It Works
- Why We Ask for Your Email Address
- Can I ship boxes?
- What Is Your Guarantee?
- Can I Ship If I Am Not Traveling?
- Do You Only Ship Luggage?
- How Do My Bags Get to Their Destination?
Booking & Pricing
- Why Does My Booking Show As a Drop Off?
- How Much Does It Cost?
- Can I Ship One Way?
- How Far in Advance of My Trip Should I Book?
- What Delivery Date Should I Choose?
- Can I Ship to A Restricted Country?
Preparing & Packing
- Why Are Certain Items Prohibited from Shipment?
- Packing Guide
- What Can I Ship?
- What Should I Know About My Luggage Tags?
- What Are the Details on My Luggage Tags?
- How to pack a bike?
Pickup
Golf
- The Handoff Process with Port Agents at Cruise Disembarkation
- Shipping Directly to a Golf Course or Pro Shop
- Identifying the Right Receiving Department at a Golf Course
- What Happens if My Clubs Arrive Before I Do?
- Do I Need a Travel Cover for My Golf Bag?
- How Do I Track My Golf Clubs?
Camp
International Shipments
Guarantees & Value Protection
Delivery
- How Do I Track My Luggage?
- Do You Pick Up and Deliver to Cruise Ships?
- Can I Request A Future Delivery Date?
- Do I Need to Be Home for Delivery?
- Do You Provide Luggage Storage?
- Is My Luggage Guaranteed to Arrive On-Time?