Luggage Forward provides real-time tracking for every shipment. You can monitor your bags at any point from pickup through delivery.
Tracking through your account
The simplest way to track your shipment is by logging into your Luggage Forward account at luggageforward.com. Navigate to your active booking to view the current status and location of your bags.
Tracking through your confirmation email
Your booking confirmation email includes a tracking link that provides up-to-date shipment status without requiring you to log in. Select the link at any time to see where your bags are in transit.
Tracking updates
Your shipment status will update at key milestones throughout the journey, including:
- Pickup confirmed
- In transit
- Arrived at destination facility
- Out for delivery
- Delivered
If your tracking has not updated
Tracking information becomes available once your bags have been picked up and scanned into the carrier network. If your pickup has occurred but your tracking does not reflect recent activity, allow a few hours for the system to update. International shipments may experience occasional delays in tracking updates during customs processing.
If you have concerns about your shipment status, our Client Experience Team is available to investigate on your behalf.
Need assistance?
Contact our Client Experience Team at +1 617-482-1100 or support@luggageforward.com. A Client Experience Representative can pull up your shipment details and provide a real-time status update.