Your delivery date is selected at the time of booking and can be chosen to suit your travel schedule. Luggage Forward allows you to book shipments in advance and specify the date you need your bags to arrive.
If you need delivery on a specific future date after your booking has been created, we may be able to request a delayed delivery with our shipping partners. However, these requests are not guaranteed and are ultimately subject to carrier approval. Additional fees may apply, and any fees associated with a delayed delivery request are non-refundable.
Selecting Your Delivery Date at Booking
During the booking process, you will be presented with available delivery dates based on your origin, destination, and selected delivery speed.
You may either:
- Select your preferred pickup date and review the available delivery dates, or
- Select your desired delivery date and review the compatible pickup options presented by the system.
Choose the date that best aligns with your itinerary. We recommend selecting a delivery date at least one to two days before you need your bags, with additional lead time for international shipments, holidays, and peak travel periods.
For more guidance on choosing the right delivery date, see our article: What Delivery Date Should I Choose?
Changing Your Delivery Date After Booking
If your plans change and you need to adjust your delivery date after booking, contact our Client Experience Team as soon as possible at +1 617-482-1100 or support@luggageforward.com.
Depending on the status of your shipment, we may be able to accommodate an earlier or later delivery date. Please provide:
- Your booking number
- Current delivery address and delivery date
- Requested new delivery date
- Destination contact information, if applicable
Changes are subject to carrier availability and routing requirements. Additional fees may apply, particularly if luggage must be held for a future delivery date.
If your shipment is already in transit, options may be more limited. Requests to delay delivery after pickup are not guaranteed and depend on carrier capabilities and destination restrictions.
Please note that requesting a later delivery date after booking voids the Double Money-Back Guarantee for the original guaranteed delivery date. For full details, see our article: Is My Luggage Guaranteed to Arrive On-Time?
Delivery Signatures
International Shipments
A signature is typically required for international shipments. If you would like your luggage delivered without a signature, please contact us in advance and we will review available options.
Domestic Shipments
A signature is generally not required for domestic shipments. However, our shipping partners (FedEx, UPS, or DHL) will only leave luggage if they determine the location is safe and secure.
Need Assistance?
Our Client Experience Team is available at +1 617-482-1100 or support@luggageforward.com and is happy to help with delivery scheduling or any changes to your booking.