An early delivery is a welcome outcome. Luggage Forward works with premium carrier partners who route shipments as efficiently as possible, and transit times can occasionally move faster than the estimated schedule depending on routing, connections, and carrier capacity on your specific lane.
Your guaranteed delivery date represents the latest date by which your bags are committed to arrive, not the earliest. Carriers will always complete delivery as soon as your shipment is ready, which can result in arrival ahead of schedule.
If your bags arrived before you did
If your bags were delivered to a hotel, resort, or cruise port before your arrival, the receiving location will typically hold them securely until you check in. We recommend contacting the front desk, bell desk, or receiving department to confirm your bags are on hand.
If your bags were delivered to a residence and no one was present, check any secure areas around the property, such as a doorstep, garage, or with a neighbor, where the carrier may have left them. Your tracking history will show the confirmed delivery details, including any notes left by the carrier.
Questions about your delivery?
If you are unable to locate your bags after an early delivery, contact our Client Experience Team at +1 617-482-1100 or support@luggageforward.com. A Client Experience Representative will review your shipment details and help locate your bags.