When shipping golf clubs or luggage to a golf course, resort, or private club, it is essential to identify the correct receiving department or contact. Directing your shipment to the right person ensures it is received, stored securely, and available when you arrive. While Luggage Forward has elaborate shipping experience, each hotel, golf course, and business has its own rules that can change.
Key Takeaway Calling the golf course before you book and ask who should receive shipments, what address to use, and whether you need to include any reference information on the shipping label can eliminate potential issues. |
Who Typically Receives Shipments at a Golf Course
The receiving process varies depending on the type of venue. The table below outlines the most common scenarios:
| Venue Type | Typical Receiving Contact | Where to Direct Shipments |
| Resort / Hotel Golf Course | Resort receiving department or Client Experience desk | Use the resort shipping address; include guest name and arrival date on the label |
| Private / Members-Only Club | Pro shop manager or bag room attendant | Address to the pro shop; some clubs require member name and number on the label |
| Public / Municipal Course | Pro shop staff or course management office | Address to the pro shop directly; confirm they accept packages |
| Tournament Venue | Tournament operations or player services coordinator | Follow event-specific shipping instructions; include player/team name and event name |
How to Find the Right Contact
A brief phone call to the golf course is the most reliable way to confirm the details. When you call, ask the following questions:
- "Do you accept shipments from carriers such as FedEx, UPS, or DHL?"
- "What is the best shipping address for incoming packages?"
- "Who should I address the package to — is there a specific person or department?"
- "Should I include any reference information on the label, such as a confirmation number, tee time, or membership number?"
- "Are there specific days or hours when you accept deliveries?"
- "Where will my clubs be stored, and how do I retrieve them when I arrive?"
What to Include on the Shipping Label
Based on the information you gather, provide the following details when placing your order with Luggage Forward:
- Recipient line: The name of the contact person or department (e.g., "Attn: Pro Shop" or "c/o Guest Services — [Your Name]")
- Address: The confirmed shipping address, including any building, suite, or dock details
- Phone number: A direct number for the receiving contact (especially at resorts and private clubs)
- Reference details: Your arrival date, tee time, reservation confirmation number, or membership number as instructed by the venue
- Special instructions: Any additional notes from the course (e.g., "Deliver to loading dock, south side of clubhouse")
If You Are Unsure Who to Contact
If you are unable to reach the golf course directly, or if the venue has not responded to your inquiry, our Client Experience team can assist. We have extensive experience coordinating with golf courses and resorts worldwide and can often identify the correct contact on your behalf.
Simply contact Luggage Forward with the name and location of the course, and we will do our best to confirm the appropriate receiving details for you.
Need Assistance? Our Client Experience team is ready to help you coordinate with any golf course or resort. Reach out by phone, email, or live chat, and we will ensure your shipment reaches the right hands. |