Overview
Your booking history provides a complete record of all shipments arranged through Luggage Forward, including past orders, tracking details, and any shipment documents associated with your account. This information is available at any time through the My Account section of our website.
Viewing Your Booking History
To access your booking history, follow these steps:
- Visit luggageforward.com and select My Account in the upper right corner of the page.
- Enter your email address and password, then select Sign In to access your account. If you have forgotten your password, select Forgot Password to receive a reset link by email.
- Navigate to My Orders. Once logged in, select your name or account icon in the navigation menu, then choose My Orders from the dropdown.
- Review your shipments. Your booking history will display all orders associated with your account, listed in reverse chronological order. Select any order to view its full details, including shipment dates, origin and destination, tracking information, and any applicable documentation.
What You Will Find in Your Booking History
Each order record includes:
- Order number and shipment dates
- Pickup and delivery addresses
- Shipment status and tracking information
- Carrier and service type selected
- Pricing and payment summary
- Downloadable shipping labels and customs forms (where applicable)
Frequently Asked Questions
I cannot find a past shipment in my booking history. If an order does not appear in your history, it may have been placed under a different email address. Please confirm which email was used at the time of booking. If you need further assistance locating a past order, our team is happy to help.
I do not have an account — can I still retrieve my booking information? If your shipment was booked as a guest, you will not have an account history to reference. Please contact our support team with your order confirmation number and the email address used at the time of booking, and we will retrieve your order details on your behalf.
My booking history shows incorrect information. Please reach out to us directly so we may review and correct any discrepancies.
Contact Us
Our team is available to assist with any questions about your account or booking history.
- Email: support@luggageforward.com
- Phone: 1-800-361-6871
- Live Chat: Available at luggageforward.com