Pickup & Delivery
Understanding the pickup process, tracking and delivery
- Luggage Tag Instructions
- Can I lock my luggage?
- Do I need to be home for pickup?
- Why is the weight on my bag wrong?
- How far in advance of my trip should I book?
- What if my pickup fails?
- How do I track my luggage?
- What phone number is on my tags?
- Can I modify my luggage tag?
- What delivery date should I choose?
- Do you provide luggage storage?
- Why is my pickup late?
- Why isn't my luggage tracking yet?
- Will I receive a delivery notification?
- Why was my luggage delivered early?
- How do I start a value protection claim?