• Luggage Tag Instructions
• Can I lock my luggage?
• Do I need to be home for pickup?
• Why is the weight on my bag wrong?
• How do I change or cancel an order?
• Are there any items I cannot send?
• How do I upload my passport?
• How do I track my luggage?
• Where is my pickup driver?
• How far in advance of my trip should I book?

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• How much does it cost?
• How do my bags get to their destination?
• Does my luggage need to be boxed?
• Where do you pickup luggage?
• Do you only ship luggage?
• What is your guarantee?
• How long does it take for my luggage to be delivered?
• Is customs paperwork required?
• Will my luggage be insured?
• What does Value Protection cover?

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