Do I need to be home for pickup?
You do not need to be present for pickup and most clients simply leave their luggage with a doorman or in a safe location at their residence. Our standard pickup options include two or four hour windows depending on the service you book.
Did you know that 62% of our clients don't wait for the driver. Instead, they leave their luggage with tags attached in a safe, predetermined location outside their home.
If you require pickup at a specific time of day not accommodated by one of the available pickup windows, we offer a Precise Pickup option in most locations. For an additional fee, this allows you to choose a specific pickup time that is convenient for you.