No, your luggage does not have to be boxed. You can pack your luggage as you normally would for airline travel, no additional packaging is necessary.
One of the advantages of using Luggage Forward is that your soft and hard sided luggage can be shipped as is. However, sporting equipment and other non-luggage should have adequate padding around any fragile or precision parts to ensure that they are protected during transit. You may see further details regarding preparing and packing for your order here.
Our complimentary value protection covers your luggage for up to $500 in the rare event that there is damage beyond normal wear and tear. You may increase your value protection up until midnight the day of your pick up.