How do I change or cancel an order?
We understand that life is full of surprises, that's why we go out of our way to make changing or canceling your booking easy. Simply contact us by phone, email or chat and one of our forwarding specialists will be glad to make the necessary adjustments.
Our cancellation policy offers a full refund within three business days of the first leg pick up date. Cancellation within three days of the pick up will be subject to a minimum cancellation fee $25 USD. For more information see our Terms of Service.
Luggage Forward provides a full refund for any order cancelled more than three business days from the first pickup date.