How do I start a value protection claim?

Our deepest apologies, we sincerely regret that your luggage shipping experience did not go smoothly. 

To start your claim please call us at 866-416-7447 or email us at and we'll point you. 

As you know, we guarantee that your belongings will arrive at their destination unharmed. Please know that this sort of occurrence is very rare and we will work with our logistics partner to investigate how, when and where this issue occurred.

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