Why is my pickup late?
Luggage Forward does not guarantee pickup windows but our logistics partners do everything in their power to pickup luggage within the specified pickup window. Drivers can run behind schedule for a number of unforeseen reasons such as traffic or last minute changes to their route in your area. Some drivers work as late as 8:00 PM in residential areas.
Can't wait for the driver?
Please note that you don't need to be home for the pickup if you have safe place to leave your luggage for the driver.