When is Value Protection in effect?
Value Protection coverage protects the luggage only while it is in the possession of a Luggage Forward's logistics partners. We will work with you to ensure that you take the correct precautionary measures when leaving your baggage unattended.
Please be aware that while we do not require a signature for most luggage, the our logistics partner will appraise the requested delivery location and will not leave bags without a signature at locations deemed unsuitable for release. These areas may include, but are not limited to, apartment buildings without management/security staff, any place not protected from the elements, and/or closed businesses. Luggage Forward cannot be held responsible for delayed items due to a delivery location deemed unsafe or unsuitable.